This is an opportunity for skilled leaders to take the next step in their career!
Join an inclusive and supportive workplace as part of the expansive and diverse Westhaven team.
We are seeking a Permanent Full-Time Rosters Team Leader to join our team!
Benefits That Matter:
Competitive Salary: Level 5, Pay Point 1 – $51.00 per hour (Social, Community, Home Care, and Disability Services Industry Award 2010) + superannuation (12%)
Salary Packaging: Tax-free salary packaging up to $16,000 per year (pro-rata)
Meal & Entertainment Card: Tax-free meal & entertainment card up to $2,650 per year (pro-rata)
Fitness Benefits: Access a Fitness Passport to energise your lifestyle
Diversity & Inclusion: Work in a team committed to embracing diversity and inclusion
Career Growth: Leadership and Development Training to help you grow
About You:
In-depth knowledge of rostering systems and practices.
Experience in staff coordination and roster management, with a demonstrated ability to meet time pressures and manage multiple tasks.
Strong organisational skills, with the ability to make data-driven decisions.
Experience in building strong relationships with stakeholders and promoting a collaborative team environment.
Demonstrated negotiation and influencing skills.
You Will Have:
Demonstrated experience in managing the rostering function for a large team, ensuring compliance with the SCHADS Award and relevant legislation.
Ability to prepare, publish, and manage rosters within set timeframes, ensuring optimal use of staff based on client needs and staff availability.
Strong organisational skills for handling administrative tasks, including maintaining staff details, tracking attendance preferences, and ensuring timely and accurate timesheet submissions.
A proactive approach to monitoring roster variations, managing vacancies, and supporting payroll reconciliation when needed.
Proven leadership in guiding and supporting Roster Coordinators, promoting team cohesion and continuous improvement.
Strong stakeholder management skills to build positive internal and external relationships.
A focus on meeting commercial KPIs, including timely roster publication, high participant satisfaction, and minimising unfilled shifts.
Adaptability in handling challenges such as cost control, employee disruption, and ensuring data accuracy across the rostering process.
About Us:
Westhaven is a leading provider of disability support services and accommodation across regional NSW. We offer client-centric, high-quality programs and support, helping individuals to live life the way they choose. Due to our rapid growth, we are seeking motivated leaders to strengthen our workforce and deliver impactful results.
Compliance Requirements:
Current NSW Driver’s Licence.
Paid Working with Children Check (WWCC).
National Disability Insurance Scheme Workers Check (NDISWC).
Willingness to undertake a pre-employment police check
Current First Aid and CPR Certification
About Applying:
Please submit your CV and a cover letter outlining your suitability for the role.
We Encourage Diversity and Inclusion:
Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
For more information, please contact Shernell Hyde, Rosters Manager, at shernell.hyde@westhaven.org.au.
Applications Close: The selection process will commence upon receipt of applications and will close at 9am on Monday 19th January, 2026, or earlier if a suitable candidate is found.