NDIS Information

The National Disability Insurance Scheme (NDIS) is the National Government way of providing support for Australians with a disability, including their families and carers.

The NDIS has been designed to allow participants to have greater choice and control over the support that they receive and the services that suit them best.

The NDIS provides eligible participants with an individualised plan and funding for the supports that are necessary and reasonable for them to achieve their goals.

Participants with an NDIS plan can control what support they receive and who provides this support to allow them the flexibility to live how they choose. 

When navigating the NDIS, Westhaven can support you as much or as little as you need.

We’ve answered some of your questions you might have about the NDIS below.

How does the NDIS work?

The NDIS pays for reasonable and necessary support that you need to enjoy an ordinary life. 

How will the NDIS help me?

The NDIS gives you greater choice and control of your life.
Supports that the NDIS pays for can help you:

  • Remain independent, such as living independently in your own home with access to help when you need it for things like groceries or cleaning.
  • Live in a home environment,  in a Supported Independent Living home, living as independently as possible with supports available when you need them
  • Join in with the community, such as joining a social, sporting or community club.
  • Gain an understanding of your employment goals highlighting what you are good at to help with finding and keeping a job.
Am I eligible for the NDIS?
  • You must be allowed to live in Australia as an Australian citizen or permanent visa holder.
  • You must be under 65 years old.
  • You must have a permanent disability that fits the NDIS criteria.

You can get more information regarding eligibility for the NDIS by phoning the National Disability Insurance Agency directly on 1800 800 110.

What are the early intervention entry requirements?

Children under 18 years old may meet the NDIS requirements if:

  • they have an impairment or condition that is likely to be permanent
  • there is evidence that getting supports now (early interventions) will really help them for the future.

Children under 6 years old with a developmental delay may also be eligible. You can read more about the rules in detail on the NDIS website.

How do I apply for the NDIS?

To apply for the NDIS you need to make contact with the National Disability Insurance Agency (NDIA) to make an Access Request. You can do this in the following ways:

  • Call the NDIA on 1800 800 110 and ask to make an Access Request

Complete and submit and Access Request Form and send via email to NAT@ndis.gov.au

What is an NDIS plan?

Your NDIS plan is a document that lists your goals and the support you need. If you need paid support they will be listed with a budget amount you can spend on those supports. The NDIS plan is your plan and it’s all about you.

NDIS Price List

The National Disability Insurance Agency (NDIA) sets price controls for some supports included in participant plans. This regulates the pricing that registered NDIS service providers can charge for these supports.

Westhaven is a registered NDIS service provider and abides by the NDIS Price Guide for service support pricing. Westhaven is also compliant with the NDIA’s eligibility terms to use TTP prices where applicable

Temporary Transformation Payment

TTP Pricing was introduced by NDIA on 1st July 2019 as a way for service providers to continue to provide services that benefit participants as they transition through the NDIS. 

From 1st July 2020, TTP pricing is set at 6% and will decrease by 1.5% each year.

Westhaven is a registered TTP provider and is compliant with the NDIA’s TTP pricing eligibility. You can refer to the price list here